KPA Cashmere - Home

Privacy Policy

Last updated: September 2026

1. Introduction

KPA Cashmere ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kpacashmere.com and our related services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website. By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Contact us through our contact form, email, or phone
  • Subscribe to our mailing list or newsletters
  • Request product information or quotations
  • Participate in surveys or feedback forms
  • Submit inquiries about wholesale or retail partnerships

This information may include your name, email address, phone number, company name, and any other details you choose to provide.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

  • Device information (IP address, browser type, operating system)
  • Browsing activity (pages visited, time spent, referring website)
  • Cookies and similar tracking technologies
  • Analytics data through Google Analytics and Google Tag Manager

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send newsletters, promotional materials, and updates (with your consent)
  • To analyze website usage and improve user experience
  • To monitor and maintain website security and prevent fraud
  • To comply with legal obligations and enforce our policies
  • To understand customer preferences and optimize our services

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how you use our website (Google Analytics, Google Tag Manager)
  • Marketing Cookies: Track your preferences for personalized content

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

5. Google Analytics and Google Tag Manager

We use Google Analytics 4 and Google Tag Manager (GTM-592P5TSD) to analyze website traffic and user behavior. These services collect anonymized data about how you interact with our website. This data helps us improve our services and user experience.

Google Analytics data is subject to Google's Privacy Policy. For more information, visit: Google Privacy Policy.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Companies that assist us in operating our website and conducting our business (analytics, hosting, customer support)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we will securely delete or anonymize it.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request the removal of your personal information
  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your information.

11. Children's Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's use of our services.

12. International Data Transfers

Our website and services are operated from Nepal. If you access our website from outside Nepal, your information may be transferred to, stored in, and processed in Nepal and other countries where we operate. By using our website, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this policy. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

15. Your Consent

By using our website, you consent to our Privacy Policy and our processing of your personal information as described herein. If you do not agree with our privacy practices, please do not use our website.